Refund policy

 

Last Updated:  March 6, 2026


Thank you for shopping at ML JEWELRY STUDIO. We value your satisfaction and provide a clear return and refund process.

 


  • You may request a return within 5 days after receiving your product.

  • Items must be:

     

    • Unworn

    • Unused

    • In original condition

    • In original packaging

     

  • Tags must be attached.

 


We do not accept returns after 5 days.

 

 

 

Non-Returnable Items

 

 

  • Underwear/swimwear (hygiene reasons)

  • Final-sale items

  • Gift cards

 

 

 

 

Return Process

 

 

  1. Email kinkybeautyluxuryplug@gmail.com with:

     

    • Order number

    • Item(s) to return

    • Reason for return

     

  2. We will respond with instructions.

  3. After receiving and inspecting the item, we will approve or decline the refund request.

 


Return shipping cost is the customer’s responsibility unless we sent an incorrect or damaged product.

 

 

 

Damaged or Incorrect Items

 


Email us within 48 hours of receiving your order with photos.

We will send a replacement or refund at no additional cost.

 

 

 

Refund Timeline

 

 

  • Inspection of returned item: 2–5 business days

  • Refund processing: 3–7 business days

  • Bank processing time varies